Privacy Policy
Zhulong International Limited ("Zhulong", "we", "us") respects your privacy. This policy explains what information we collect when you use our website and services, and how we handle it.
Information we collect
We collect information you provide directly, such as your name, company, email address and the order or shipment details you send to us so that we can provide logistics and fulfillment services. We also collect basic technical data (such as IP address and browser type) when you visit this website.
How we use information
- To provide cross-border logistics, fulfillment and tracking services.
- To communicate with you about enquiries, orders and service updates.
- To meet legal, customs and regulatory obligations.
- To maintain the security and reliability of our services.
Sharing
We share information only as needed to deliver our services -- for example with carriers, customs authorities and our US-based operations partners -- or where required by law. We do not sell personal information.
Retention and security
We keep information only as long as needed for the purposes above or as required by law, and we apply reasonable technical and organisational measures to protect it.
Your choices
You may request access to, correction of, or deletion of your personal information by contacting us. We will respond in line with applicable Hong Kong data protection requirements.
Contact
Questions about this policy can be sent to contact@zhulong.app.